Knowledge Center

Frequently Asked Questions

Everything you need to know about Pehchan, plans, domain mapping, profile customization, and verified badges.

What is Pehchan and how does it differ from a standard link-in-bio?

Traditional link-in-bio tools are simple lists of external buttons. Pehchan is a complete digital identity engine. It combines your social networks, customizable collections, interactive 24-hour video stories, ATS-friendly resumes, product portfolios, customer lead generation, and custom domain routing into a single high-performance profile.

Can I use Pehchan completely free of charge?

Yes. The Free plan allows you to claim your unique URL (e.g., pehchan.me/yourname), link up to 5 social channels, add up to 100 links, upload temporary stories, view basic visit analytics, and build a resume with a Pehchan attribution watermark. You can upgrade to Pro or Business anytime for advanced analytics, branding removal, and expanded limits.

How does the Verified Badge work on Pehchan?

Verified Badges are available to subscribers on the PRO and BUSINESS tiers upon submitting proof of identity or company registration. Our operations team verifies the authenticity of your name, brand, or professional status to prevent impersonation and build credibility with your audience.

Can I connect my own custom domain (e.g., myname.com)?

Custom domain connection is supported on the Pehchan BUSINESS plan. You can map any apex domain or subdomain directly to your Pehchan profile by adding our designated CNAME record in your domain registrar's DNS settings. SSL certificates are provisioned automatically.

How do subscriptions and renewals work?

On Android mobile devices, subscriptions are processed through Google Play Billing. On Web and Desktop, purchases are handled via secure payment gateways (Razorpay in India, Paddle globally). Subscriptions renew automatically at the end of each billing cycle unless cancelled prior to the renewal date. You can cancel auto-renewal at any time without forfeiting access for the current paid period.

How do I delete my profile and personal information?

You have full sovereignty over your data. You can delete individual links, stories, or resumes directly inside Pehchan Studio. To permanently delete your entire account, navigate to Profile Settings → Account → Delete Account, or submit a request to [email protected]. Deletion cleanses all profile records and media assets from our database within 30 days.

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